At Resonate Supplies, we strive to deliver your orders quickly and safely. Please read our shipping policy for details.
1. Order Processing
- Orders are usually processed within 1–2 business days after confirmation.
2. Shipping Timeline
- Standard shipping takes up to 7 days depending on your location (London, Strathroy, St. Thomas, and nearby areas).
3. Shipping Charges
- Shipping charges may vary based on product size, weight, and destination. Final charges will be confirmed before order dispatch.
4. Payment Method
- We only accept Cash on Delivery (COD) at the moment.
5. Delivery Areas
- We currently serve customers across London, Strathroy, St. Thomas, and surrounding regions.
6. Delays
- While we aim to deliver within 7 days, delays may occur due to weather, logistics issues, or unforeseen circumstances. Customers will be notified of such delays.
7. Damaged or Missing Orders
- If your package arrives damaged or is missing items, please contact us within 48 hours of delivery. We will arrange for a replacement or refund where applicable.
8. Contact Us
For any shipping-related concerns:
📧 Email: support@resonatesupplies.com
📞 Phone: +1 (437) 233-7675